Musf Dispatchers (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and communication channels, including SMS/text messaging and phone calls.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, company details, and any other information you provide.

Communication Records: Information related to calls, SMS/text messages, and your consent preferences.

Website & Usage Data: IP address, browser type, device details, and activity on our website.

Business Information: Dispatching or service-related details you provide while using our services.

2. How We Use Your Information

We use your information for purposes including:

Providing truck dispatching and related services.

Contacting you via phone or SMS regarding service updates, promotions, or inquiries.

Running SMS/text campaigns to inform you about our services.

Responding to customer service requests and inquiries.

Complying with legal, regulatory, and contractual obligations.

3. SMS/Text Messaging & Call Policy

By providing your phone number and opting in, you consent to receive calls and SMS/text messages from us.

Message Types: Service updates, reminders, dispatch notifications, and promotional offers.

Message Frequency: Varies depending on your interactions with us.

Carrier Disclaimer: Message and data rates may apply.

Opt-Out: You can opt out of SMS at any time by replying STOP. For assistance, reply HELP or contact us directly.

Data Use: Your phone number will only be used for communication with you and will not be sold or shared with unaffiliated third parties for their marketing purposes.

4. How We Share Information

We do not sell personal information. We may share your information with:

Service Providers: Trusted vendors who assist with SMS delivery, calling, marketing, and website hosting.

Legal Authorities: When required to comply with law, regulation, or legal process.

5. Data Security

We use reasonable technical, administrative, and organizational measures to protect your information. However, no system or method of transmission over the Internet or through SMS/calls is 100% secure.

6. Your Rights & Choices

You may have the right to:

Access, update, or delete your personal information.

Withdraw consent to receive SMS/text messages or calls.

Request details about how we use your information.

To exercise these rights, please contact us using the details below.

7. Third-Party Services

Our services may include links to third-party websites or platforms. This Privacy Policy does not govern the practices of those providers. We encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised effective date.

9. Contact Us

For questions about this Privacy Policy or our communications practices, please contact us at:

MUSF DISPATCHERS
Sacramento St Altadena, CA 91001
+1-626-219-6259
info@musfdispatchers.com